Industry solutions

Because content management challenges differ from industry to industry, eDocument Resources provides solutions that address the particular requirements of several key markets, including financial services, insurance, healthcare, life sciences, human services, and the public sector.

Financial services
eDocument Resources provides solutions for the imaging, archival, retrieval, analysis, workflow, and distribution of all documents across the institution. We can help you manage virtually every kind of document—checks, statements, purchase orders, invoices, loan and application documents, exception reports, electronic forms—as well as every stage of the document lifecycle, such as approval processes, exception item processing, and disbursement.

Our solutions are rapidly deployable and integrate with existing line-of-business applications and legacy systems, such as core processing systems, loan origination systems, cash management systems, portfolio accounting, and call center.

Insurance
eDocument Resources can help insurance companies, agents, and third party administrators improve productivity by addressing specific document management needs within each business area. Your organization can run more efficiently and cost-effectively by digitizing, standardizing, and automating key processes such as:

• New business applications
• Underwriting
• Claims processing
• Customer service
• Forms management
• Agency management
• Risk management
• Regulatory compliance

Healthcare  eDoc Healthcare   Noridian Administrative Services
Whether you want to extend existing EMR capabilities or merely begin digitizing patient charts, eDocument Resources provides a wide variety of solutions for healthcare providers.

We can help improve revenue cycle management through front-office scanning solutions for quickly capturing patient documents; with solutions for capturing, storing, and retrieving EOBs, whether received via paper or electronically; and by digitizing documentation and standardizing the process for medical coding, improving accuracy and, in turn, reducing days in A/R and increasing cash flow.

For medical records management we offer solutions for digitizing, storing, securing, managing, and distributing patient charts, and for streamlining processes such as chart completion and release of information.

A wide variety of back office solutions such as A/P, HR, and compliance help healthcare organizations manage and route documents associated with key functions electronically, regardless of location.

OnBase Solutions for Accounts Payable in Healthcare Organizations

Healthcare Enterprise Solutions

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Life sciences  eDoc Life Science
The pressures facing the pharmaceutical and medical device industries have never been more intense, from growing competition from generics to an approval process that takes precious time out of a product's life under patent.

eDocument Resources offers solutions for improving the value chain, optimizing assets, more easily reusing strategic discoveries, and strengthening customer relationships.

Our document management solutions streamline new product development, easily supporting highly distributed collaboration with large volumes of information. Our tools can reduce approval time and time-to-market, enhancing chances for success. We can also help improve manufacturing processes that require recording and maintaining production information for long periods.

Human Services
Human Services agencies are frequently hampered by an abundance of paper. Case workers spend valuable time on data re-entry and tracking down paper files, while clients are frustrated by endless forms and requests for information.

eDocument Resources can help you improve responsiveness to clients while easing the burden on case workers. We provide solutions for:

• Front-desk document capture—collecting and scanning documents at reception or in interview areas
• Online forms management—allowing case workers and clients to fill out forms on- screen, automatically populating them with updated state system data, linking related documents, and capturing signatures electronically
• Appointment management—automating client check-in and balancing assignment of appointments among case workers
• Case file management—automated case processing, notifications, and enabling drag-and-drop transfer of case files between jurisdictions in seconds
  

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Public Sector   Horry County - Speed Times Two  Enterprise Map
Our solutions are used to manage content and processes throughout the public sector, including:

• Administration and finance
• Health and human services
• Law enforcement and criminal justice
• Records management
• Transportation and logistics
• Utilities and public services
  
  

Customer Spotlight: Sedgwick County, Kansas

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Customer Spotlight: Pennsylvania Treasury Department